FOCUS ON - HAIRDRESSING consultation TRAINING
We all know the value of confident staff who give customers professional, knowledgeable advice. My five step consultation system simplifies the process of selecting perfect hair colour and style for each customer. Giving an added value and a unique personal experience helping your staff build better relationships with your clients.
Half or one-day workshops with a follow up ‘breakfast-booster’ to check you’re doing a good job.
(Note. I use Michelle Blake O’Brien colour capes, fans and style boxes and these are available to buy if you wish.)
Following training many salons choose to organize marketing or social events for their clients. These may be ‘Style-Pods’ – bite size presentations or informal talks on Looking Good, Style and Self-Awareness. I’m happy to talk these ideas through with you.
Please ask for a quotation. Full days, half-days and breakfast boosters available.
For more information please give me a call on 07909553469.
“Michelle's consultation process is one that has enabled our salon to grow. It helps our stylists develop relationships with their clients and build on the client journey. Having the ability to look at a client and know what suit not only their hair but also eye colour, skin colour and also their lifestyle has allowed us to constantly improve the service we offer.
Clients come to us as experts in our industry so having the knowledge of body types, personality traits means we can target clients in a much more professional way. I'm sure the ability to listen to our clients and keep them coming back has had a positive impact on our recent growth and also contributed to our recent British hairdressing business award.”
— Joe Hemmings. Bloggs Salons